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Lead AI/ML Engineer

UnitedHealth Group (Optum)·Bengaluru

Pay not stated10–18 yrsFull-time

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About the role

As a Lead AI/ML Engineer, you will play a key role in building and deploying production-grade Large Language Model (LLM) agents and Retrieval-Augmented Generation (RAG) pipelines that automate detection, triage, and remediation of platform and application issues.

What you'll do

  • Design, develop, and deploy AI-powered solutions to address complex business challenges with an emphasis on responsible use of AI
  • Build and deploy production LLM agents that automate detection, triage, and remediation of platform and application issues
  • Design and tune RAG pipelines over runbooks, incident history, logs, code, and internal documentation, including chunking strategy, embedding selection
  • Implement agent orchestration, including tool/function calling, multi-step planning, multi-agent handoffs, memory, and state management
  • Build supporting infrastructure and software layers for agents, including tool wrappers, guardrails, human-in-the-loop approval paths, and fallback behavior

What you need

  • 10–18 yrs of experience
  • Machine learning
  • Python
  • LLMs
  • Prompt engineering
  • AWS
  • Azure
  • Any graduate

Good to have

  • C#
  • GCP
  • CI/CD
  • Java
  • Go

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