Lead Assistant Manager

About the role

We are looking for a skilled Technical Writer to drive centralized, high-quality documentation that enhances usability, supports self-service, and enables seamless integration with modern tools like Copilot. This role focuses on structuring content for easy ingestion, improving data accessibility, and optimizing documentation with the end user in mind.

What you'll do

• Create, edit, and maintain clear, concise, and user-focused technical documentation
• Centralize documentation within platforms such as Power Apps, Git, or similar tools to ensure consistency and accessibility
• Structure and optimize content for easy ingestion by AI tools (e.g., Copilot) and knowledge systems
• Collaborate with product, engineering, and operations teams to capture accurate technical details
• Design documentation that enables self-service for customers, improving usability and reducing dependency on support teams

What you need

• 5–7 yrs of experience
• Git
• Power Apps
• Confluence
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Technical writing