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Lead Assistant Manager-Training & Quality

EXL·Bengaluru

Pay not stated7–13 yrsFull-time

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About the role

Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams. Conduct strategic needs analyses to identify skill gaps and develop training plans that address these gaps effectively. Develop comprehensive training modules, presentations, and learning materials based on current procedural terminology (CPT), ICD-10-CM, and HCPCS coding guidelines.

What you'll do

  • Design, develop, and implement training strategies and programs tailored to surgery coding and coding audit teams
  • Develop comprehensive training modules, presentations, and learning materials based on current procedural terminology (CPT), ICD-10-CM, and HCPCS coding guidelines
  • Ensure training materials and processes reflect the latest updates in medical coding standards, payer requirements, and compliance regulations
  • Conduct training sessions (classroom, virtual, or blended) for new hires, existing staff, and auditors on surgery coding concepts, audit standards, and best practices
  • Provide hands-on coding exercises, case studies, and assessments to reinforce learning and evaluate participant understanding

What you need

  • 7–13 yrs of experience
  • Audit
  • Reporting
  • Excel
  • Compliance
  • Medical coding
  • Curriculum development
  • Any graduate

Good to have

  • Financial statements
  • LLMs
  • Data analysis
  • Performance management
  • PowerPoint

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