Lead Associate - Transactional Quality - REF111690U 2026279830 - (Airline Process - Corporate Travel - GDS)Vizag

About the role

M/S Vizag IT Park Ltd. (VIPL) Located at Vuda Compound Siripuram Junction, Visakhapatnam, India - Assist in the monitoring of transactions to ensure adherence to quality standards. Conduct regular audits and evaluations of transactional processes. Along with Ops Managers, conduct RCAs & define CPAs to mitigate slippage of errors .Drive ‘Reduction in Customer Comebacks.

What you'll do

• Conduct regular audits and evaluations of transactional processes. Along with Ops Managers
• Process Improvement: - Collaborate with cross-functional teams to implement enhancements in transactional processes.• Contribute to the development and refinement of…
• Training Support: - Assist in the development and delivery of training programs for staff on quality standards and best practices.• Provide guidance and support to team…

What you need

• 2–5 yrs of experience
• Travel booking
• Data analysis
• Audit
• Compliance
• MBA

Good to have

• Six Sigma