Lead Business Analyst

About the role

The Revenue Operations & Enablement team is looking for a Lead Business Analyst to support key systems such as Contra Revenue Systems (CRS) and FundApp, Mastercard’s Fund Administration platform.

What you'll do

• Serve as the primary Lead BA and platform liaison for FundApp and CRS, connecting Finance and Technology stakeholders to ensure clear ownership, requirements
• Manage system enhancements, projects, strategy inputs, setup/configuration needs, application support, and related operational support activities
• Translate business needs into clear business requirements, technical requirements, process flows, user stories, acceptance criteria, reporting needs
• Partner with key business users to provide application overviews, explain new functionality, assess automation opportunities, and support user training or adoption needs
• Collaborate with internal technical teams to facilitate and test issue resolution, confirm expected system behavior

What you need

• 6–10 years in data & business analytics
• SOX
• Root cause analysis
• Regression testing
• Reconciliation
• B.Com or MBA or M.Com

Good to have

• Power BI
• Business analysis
• Accounts receivable
• General ledger
• JIRA
• Salesforce