Lead Consultant

About the role

Overall minimum of 8+ years in ServiceNow. 5+ years of ServiceNow Developer experience and 4+ years of ServiceNow ITOM, Event Management, Alerting, Discovery, Service Mapping, Integrations, CMDB, SolarWinds, Splunk, Datadog, Dynatrace, Monitoring & Observability

What you'll do

• Implement and maintain ServiceNow ITOM modules including Discovery, Service Mapping, Event Management, CMDB, Health Dashboard, and Operational Intelligence (AIOps)
• Configure, manage, and troubleshoot MID Servers
• Maintain CMDB health, governance, relationship mapping, and data accuracy
• Design and implement Service Mapping for critical business services
• Troubleshoot Discovery patterns, credentials, classification issues, and monitoring integrations

What you need

• 5–9 yrs of experience
• JavaScript
• REST APIs
• ServiceNow
• AWS
• Root cause analysis
• Azure
• Any graduate

Good to have

• VMware
• GCP
• ITIL
• Linux
• Splunk
• Datadog