Lead Consultant(Product/Domain)

About the role

CEMEX is seeking an experienced SAP SuccessFactors Consultant to support and enhance our Human Capital Management (HCM) landscape. The consultant will work closely with business stakeholders, HR teams, AMS support teams, and project delivery teams to implement, configure, optimize, and support SAP SuccessFactors solutions, ensuring alignment with business objectives and global HR processes.

What you'll do

• Functional & Technical Support AMS support (L2/L3): analyze incidents, Standard task, support minor/Major enhancements
• Troubleshoot end-user issues and resolve tickets related to module configurations or permissions
• Build custom reports and analytics dashboards using the SAP SuccessFactors reporting tools
• Collaborate with business stakeholders to gather functional requirements and translate them into scalable system solutions
• Support system upgrades, quarterly releases, and regression testing Configure, maintain, and optimize SAP SuccessFactors solutions across multiple modules

What you need

• 7–8 yrs of experience
• SAP
• Agile
• JIRA
• SuccessFactors
• ServiceNow
• Azure
• Any graduate

Good to have

• Regression testing
• Root cause analysis