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Lead Energy Market Analyst ​(Support)

Energy Exemplar·Pune

Pay not stated8–14 yrsFull-time
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About the role

We are seeking a confident, self-motivated and professional person for the role of Lead Energy Market Analyst in our Support Division. The company has consistently grown its global client base and the successful candidate will have many opportunities to interface with a diverse mix of clients with the goal of enhancing their software user experience.

What you'll do

  • Learn our software to an advanced level
  • Provide technical support to customers and track support cases from start to finish
  • Work with clients to resolve issues related to our SaaS/Cloud offerings and our Desktop version
  • Collaborate with Cloud Developers and Engine/GUI Developers to ensure issues are resolved and development requests are properly documented
  • Provide onsite and web-based trainings to existing and potential clients

What you need

  • 8–14 yrs of experience
  • SQL
  • VBA
  • Python
  • Excel
  • PowerPoint
  • Power systems
  • B.Tech or B.E. or B.Sc or BCA

Good to have

  • Technical writing
  • Physics

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