Lead, Enterprise Learning Operations & Product Readiness

About the role

As we grow, Learning must move beyond training coordination and become a business readiness engine that helps employees understand Zafin’s platform, products, implementation context, client expectations and evolving AI-enabled ways of working. The Lead – Enterprise Learning Operations & Product Readiness will be responsible for bringing operational discipline, execution rigour and measurable impact to Zafin’s learning agenda.

What you'll do

• Learning Operations & Governance
• Own the day-to-day operating rhythm of the Enterprise Learning function, including calendars, trackers, dashboards, action logs
• Ensure learning initiatives move from idea to execution with clear owners, timelines and measurable outcomes
• LMS Ownership & Learning Hub Management
• Manage the LMS and Learning Hub as active business platforms, not passive content repositories

What you need

• 8–10 yrs of experience
• Lean
• Reporting
• Coordination
• LLMs
• Process improvement
• User flows
• MBA or B.Tech or B.E.