Lead Forward Deployed Engineer (AI)

About the role

Mastercard's Business & Market Insights (B&MI) group empowers organizations to achieve growth and innovation goals by providing unparalleled data-driven insights and advanced analytics. By leveraging proprietary data and global expertise, B&MI helps businesses make smarter, more informed decisions that drive profitability and success.

What you'll do

• Embed directly with issuer and acquirer clients to understand their operational workflows, surface pain points
• Design and build rapid proof-of-concept prototypes - agentic pipelines, conversational interfaces, analytical tools
• Translate ambiguous client requirements into concrete, testable problem statements; push back on requirements that are too broad to validate or too narrow to generalize
• Run structured validation sessions with customers using working prototypes, gather qualitative and quantitative signal on whether the PoC addresses the stated need
• Partner with product managers to ensure PoC findings directly inform roadmap decisions - requirements that survive validation become backlog items

What you need

• SQL
• Python
• LLMs
• Prototyping
• Reconciliation
• B.Sc or B.Tech or B.E. or BCA or M.Tech or MCA or M.Sc