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Lead II - Enterprise Solutions (SAP SD, OTC)

UST·Bengaluru

Pay not stated8–10 yrsFull-time

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About the role

Lead II - Enterprise Solutions (SAP SD, OTC) at UST. Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA.

What you'll do

  • Provide L2/L3 support for SAP OTC processes and resolve incidents within SLA
  • Analyze business issues, perform root cause analysis, and implement solutions
  • Work on enhancements, change requests, testing, and production deployments
  • Coordinate with cross-functional teams including MM, FI, EDI, and technical teams
  • Prepare functional specifications and support UAT activities

What you need

  • 8–10 yrs of experience
  • SAP SD
  • ServiceNow
  • SAP
  • SAP HANA
  • Accounts receivable
  • SAP FICO
  • Any graduate

Good to have

  • SAP MM
  • ITIL
  • Ticketing tools
  • JIRA
  • Root cause analysis

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