Lead - MFI Service & Operations

About the role

“This position is open with Bajaj Finance ltd.” Duties and

What you'll do

• Own and deliver automated Business Compliance reporting & dashboards for MFI and Gold businesses with high accuracy and timeliness
• Build and optimize SQL-based data pipelines and logic to support scalable analytics and reporting needs
• Design and implement Regulatory and Non-Regulatory KPI frameworks, enabling standardized performance and compliance tracking
• Drive end-to-end automation of calling workflows, including trigger-based case identification, prioritization, allocation, and disposition tracking
• Develop AI-driven monitoring solutions for real-time KPI tracking and proactive risk identification

What you need

• Reporting
• Power BI
• Compliance
• SQL
• Data analysis
• Salesforce
• Any graduate

Good to have

• ETL
• Tableau