Lead, Revenue Assurance

About the role

We are seeking a dynamic leader to oversee our outbound billing and collections operations while acting as the strategic bridge between daily finance operations, pricing strategy, and future system automations.

What you'll do

• Lead and mentor the billing and collections team, setting clear KPIs and ensuring strict adherence to debt recovery SLAs and enforcement gates — including service
• Deactivation or legal notices, executed per company policy
• Serve as the senior escalation point for critical client and internal billing disputes
• Oversee daily billing operations, ensuring accuracy and compliance with client contracts and service agreements
• Coordinate cross-functionally with Sales, Customer Service, and Corporate Finance to reconcile billing discrepancies

What you need

• 6–8 yrs of experience
• Reporting
• Power BI
• Excel
• Collections
• Compliance
• Data analysis
• Any graduate

Good to have

• SQL
• ERP
• Tableau
• Cash flow
• Reconciliation
• SOP writing