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Lead Service Analyst - IT (Information Technology) - Bangalore, India

Societe Generale·Bengaluru

Pay not stated10–12 yrsFull-time
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About the role

ResponsibilitiesResponsibilitiesSteering of the ITIL process of Infrastructure Change Management:- Support of the Project, Integration and Operational teams for a safe go live of infrastructure transformation projects (Run & Build)- Qualification, review, follow-up and validation in change committees (CAB/CRB) in close connection with the department change managers- Analyze & arbitrate Significant and Major changes in production by evaluating their risks and impacts- Control of process steps,…

What you need

  • 10–12 yrs of experience
  • Dashboarding
  • ITIL
  • Any graduate

Good to have

  • Stakeholder management

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