Lead ServiceNow Developer

About the role

We are looking for a skilled ServiceNow ITOM Developer with deep expertise in Discovery and Service Mapping to design and deliver scalable IT operations solutions. You will play a key role in improving CMDB accuracy, infrastructure visibility, and service-aware operations, leveraging automation, integrations, and best practices aligned with CSDM and ITIL frameworks.

What you'll do

• Design, develop, and enhance ServiceNow ITOM modules (Discovery, Service Mapping, CMDB, Event Management)
• Build scalable solutions aligned with enterprise architecture and platform best practices
• Implement and manage ServiceNow Discovery for CI identification and CMDB population
• Configure and maintain MID Servers, probes, sensors, and schedules
• Troubleshoot discovery issues and improve coverage and success rates

What you need

• ServiceNow
• JavaScript
• AWS
• ITIL
• Agile
• Root cause analysis
• B.Tech or B.E. or B.Sc or BCA

Good to have

• GCP
• Reconciliation
• Azure