Lead Site Reliability Engineer

About the role

Lead Site Reliability Engineer at Zeta Global. Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts.

What you'll do

• Implement and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and error budgets to drive reliability efforts
• Develop systems that are resilient to failures and ensure 99.9%+ uptime for critical services
• Lead incident response and post-incident reviews (blameless postmortems), ensuring robust root cause analysis and continuous improvement of systems
• Automate incident detection and response using automated runbooks or predefined workflows
• Write software as needed to support reliability or efficiency needs

What you need

• 3–5 yrs of experience
• AWS
• Kubernetes
• CI/CD
• Linux
• Shell scripting
• Grafana
• Any graduate

Good to have

• Prometheus
• Python
• Bash
• Terraform
• Root cause analysis
• Elasticsearch