Lead

About the role

The role incumbent, as OL supporting APAC/EMEA/ AMER DMT in FIN Develop and maintain a strong connect with stake holders Anticipate the client needs to maintain an excellent relationship Provide a quick/satisfactory resolution for issues Build effective synergy with cross-functional units Monitoring all the below activities handled by the team to ensure better quality, controls are maintained.

What you'll do

• Report and escalate Client Incidents
• Develop and maintain a strong connect with stake holders
• Provide a quick/satisfactory resolution for issues
• Build effective synergy with cross-functional units
• Deliver BAU per set benchmarks/ agreements

What you need

• Reconciliation
• Reporting
• Risk management
• Customer service
• Accounts receivable
• Compliance
• Any graduate