Lead Technology Analyst - IT Operation Specialist - SAP

About the role

You will join the Airbus organization as ITOps in charge of Quality Standards. The mission of the Quality PSL is to deliver innovative IT solutions that support digital transformation and efficient operations for customer services. Quality PSL manages several Applications in Project and RunMode for Aircraft production.

What you'll do

• Handle the application deployment and Entry into Service and post production Runmode
• Monitor the SLO metrics and propose improvement plans
• Handle all issues and alert resolution
• Ensure the application and infrastructure MCO and MCS
• Set-up and improve the support model (L1/2/3)

What you need

• 6–8 yrs of experience
• SAP
• SAP ABAP
• ServiceNow
• Agile
• ITIL
• JIRA
• B.Tech or B.E. or B.Sc or BCA

Good to have

• SAP HANA
• MIS reporting