Learning & Development Associate

About the role

We are looking for an organized and proactive Learning & Development Associate to join our Learning and Development team. The role involves supporting the end-to-end training lifecycle, from developing engaging learning materials and coordinating training activities to evaluating technical assignments and tracking candidate performance.

What you'll do

• Update and maintain existing training materials to ensure technical accuracy and alignment with learning objectives
• Create engaging instructional videos and other digital learning resources
• Training Evaluation & Tracking: Review and evaluate candidate assignments during their probationary period and provide constructive feedback to support their learning…
• Evaluate candidate ticket resolutions for technical accuracy, adherence to established processes, and clarity of customer communication
• Track candidate progress and identify areas requiring additional training or improvement

What you need

• 1–4 years in human resources & recruiting
• Learning and development
• Editing
• B.Tech or B.E. or B.Sc or BCA