Learning Technologies Specialist

About the role

The position will be primarily responsible for the administration of Learning Technologies and primarily Workday Learning. This role will provide administrative support to our global HR and Learning stakeholders, enabling accurate best practice use of our solutions. This role will directly support the way Ecolab’s global associates learn and develop.

What you'll do

• Provide end-to-end support for members of our global HR and Learning stakeholders with Workday Learning and other Learning Technologies
• Manage cases and prioritize tasks to ensure that we support and provide a high level of service to our stakeholders
• Provide support to troubleshoot technical issues
• Supporting system administration processes including auditing of learning courses, scheduling reports and maintaining critical structures within Workday Learning
• Identify opportunities and act to continuously improve resource materials, procedures and stakeholder satisfaction

What you need

• 2–5 years in customer support & success
• Workday
• ServiceNow
• Any graduate

Good to have

• Customer service
• Learning and development