Linux Support Engineer

About the role

As Point72 reimagines the future of investing, our Technology team is constantly evolving our firm’s IT infrastructure and engineering capabilities, positioning us at the forefront of a rapidly evolving technology landscape.

What you'll do

• Actively monitor the Linux Support team’s incident/request queue, set prioritization, and process tickets in a timely manner
• Perform production releases while adhering to change management guidelines
• Install, configure, and troubleshoot Linux servers and related hardware/software components
• Perform in-depth analysis for post impact resolution, RCA, remedial actions, and problem management
• Manage and troubleshoot AD integrated authentication on Linux servers

What you need

• 7–13 years in it support & networking
• Linux
• Active Directory
• Troubleshooting
• TCP/IP
• Hardware
• Networking
• Any graduate

Good to have

• Git
• Ansible
• Root cause analysis
• SOP writing
• AWS
• Terraform