Loan Manager - GLP

Muthoot Fincorp·Amritsar, Punjab

Pay not statedMid levelFull-time

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About the role

Serve Gold Loan from Home customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service. Source new customers through BTL marketing and customer calling Ensuring the customer gets the most optimal service and completing the end-to-end GLFH transaction Promptly travel to and from the customers home while safely handling the gold in transit

What you'll do

Adherence of timeliness (fulfilling the appointment within a specified time)
Proper adherence to process and policies to facilitate smooth functioning of GLFH (zero spurious)
Number of leads generated through customer visit/calls and conversion %