LogicMonitor Administrator

About the role

The XTIUM global team is made up of a group of diverse and talented professionals who are all driven by the same goal: excellence and continuous improvement. We take ownership of our work, focus on learning and growing and hold ourselves accountable to our colleagues and customers. Together, we strive to push boundaries, make an impact and inspire each other to reach our full potential.

What you'll do

• Manage day-to-day administration of the LogicMonitor platform, including user management, monitoring configurations, device onboarding, dashboards, and alerting
• Process MACDs (Moves, Adds, Changes, Deletes) across devices, groups, configurations, etc
• Validate, troubleshoot, and resolve LogicMonitor platform issues; escalating to vendor support when necessary
• Maintain data consistency, accuracy, and hygiene within the platform
• Build reports for clients and internal Service Delivery staff

What you need

• 2–5 yrs of experience
• ServiceNow
• Linux
• Windows
• ITIL
• Hardware
• Troubleshooting
• Any graduate

Good to have

• AWS
• Java
• Python
• PowerShell
• Azure
• Salesforce