Mainframe support

About the role

Proven technical skills necessary to learn the mainframe batch quickly environment and assume the role and independently support assigned application. Basic knowledge on Confluence, Unix, OPC scheduling tool, SQL, NDM (connect direct) file transfer protocol, GFT/FTP Gathering of requirements-Participate in gathering requirements for specific modules and ensure clear, structured documentation.

What you'll do

• Work across multiple business processes to capture linkages, dependencies, and required changes
• Perform root-cause analysis to identify and troubleshoot recurring technical issues. Modify software codes to resolve errors, adapt to new hardware and software
• Prepare user training documents and related frameworks to ensure smooth adoption new applications and minimize transition risks."

What you need

• 5–8 yrs of experience
• Mainframe
• SQL
• ITIL
• Root cause analysis
• Confluence
• Linux
• Any graduate