Managed Application Services Coordinator

About the role

Are you an organised, customer-focused professional who thrives on keeping delivery on track? You’ll act as the central point of coordination between customers and consultants, driving clear communication, effective scheduling, and seamless delivery. If you’re someone who brings structure, attention to detail, and a proactive approach to customer service, this is an opportunity to make a direct impact on customer success and delivery excellence.

What you'll do

• Work Planning & Coordination
• Plan, schedule, and coordinate work across the Managed Application Services team, ensuring priorities are effectively balanced and delivery commitments are met
• Work closely with consultants and management to monitor progress, identify potential risks, and help keep delivery activities on track
• Resource Management, Reporting & Administration
• Monitor consultant utilisation, capacity, and time recording, providing visibility of workloads and supporting effective resource planning

What you need

• Reporting
• Excel
• MS Office
• Coordination
• PowerPoint
• Confluence
• Any graduate

Good to have

• Salesforce
• Customer success