highlisted

Managed Services Consultant (SDM)

GoldenSource·Mumbai

Pay not stated10–12 yrsFull-time

Read from the company's own careers page; you apply on their site.

How well do you fit this job?

Upload your resume to see each requirement checked against your profile, in under a minute.

Check my fit
Hard to read?

About the role

application operates seamlessly and supports a smooth “Day in the Life” process for our clients. This includes delivering timely support and managing critical services such as Level 1 and Level 2 support and ticket management during business hours, Lower Environment Management, and Patch Analysis & Deployment.

What you'll do

  • Lead and manage daily operations of reference data services for one or more
  • Ensure delivery of services as per agreed SLAs, OLAs, and KPIs
  • Monitor service performance, drive continuous improvements, and manage
  • Manage and mentor a team of data analysts, specialists, and support
  • Engineers across locations (onsite/offshore)

What you need

  • 10–12 yrs of experience
  • Stakeholder management
  • ITIL
  • SOP writing
  • Agile
  • CFA
  • Bloomberg
  • B.Tech or B.E. or CFA

Good to have

  • Java

Similar jobs

Associate Vice President

Dentsu Global Services·Mumbai

Can I apply
Open to any education · Lead level
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Dentsu Global Services' site: account needed, ~10–15 min
Early: posted 11 h ago on their own site

Senior Consultant

Atos / Eviden·Mumbai

Can I apply
Needs Chartered Accountant · 10–18 yrs
Pay
Pay not stated
Source
From the company's careers page · today
How to apply
On Atos / Eviden's site: account needed, ~10–15 min
Early: posted 12 h ago on their own site