Manager Business Analyst - GC Data & Insights

About the role

Reports To Lead - GC Data & Insights (GC Shared Services) You are a curious, analytical and delivery-focused professional who enjoys understanding how complex processes work and finding smarter ways to deliver outcomes. You have experience engaging with stakeholders, mapping end-to-end processes, gathering requirements and translating business needs into practical solutions.

What you'll do

• Engage stakeholders across General Counsel to understand operational needs, challenges and priorities, and proactively identify opportunities for process improvement
• Map current end-to-end processes, including activities, systems, data, controls, decision points, hand-offs and dependencies
• Lead workshops and interviews to gather, analyse, document and prioritise business requirements
• Identify duplication, bottlenecks, rework, manual intervention, control gaps and inconsistent practices across teams
• Design simplified and standardised future-state processes aligned with objectives, risk requirements and operational controls

What you need

• Business analysis
• Stakeholder management
• User flows
• MBA or B.Tech or B.E.

Good to have

• KYC
• Internal audit
• Six Sigma
• PowerPoint