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Manager Centralized Study Support (CSS)

Amgen·Hyderabad

Pay not stated8–14 yrsFull-time
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About the role

The Manager, CSS is accountable for hiring, managing, mentoring and growing a team of Study Delivery Associates and Sr Associates. The role is accountable for continually developing the CSS roles within their team, ensuring they are positioned to deliver high-quality operational support to clinical programs and managing performance issues effectively and compassionately.

What you'll do

  • Recruit, onboard and train (in partnership with R&D Training) new team members to meet current and future program needs
  • Provide regular mentoring, coaching and competency development support for all direct reports
  • Proactively manage team risks, including attrition and performance challenges
  • Organize and lead continuous development training sessions where appropriate
  • Resource Allocation & Program Engagement

What you need

  • 8–14 yrs of experience
  • CSS
  • Clinical research
  • SOP writing
  • PhD

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Source
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