Manager, Commercial Enablement & EOS

About the role

Second, this role manages our Commercial Enablement CSM, who is responsible for building Customer Success Manager (CSM) proficiency in generating employee sales leads, positioning the impact and value the customer is receiving from the solution, and equipping CSMs to identify and combat risk.

What you'll do

• Targeting & Cross-Functional Alignment: Partner with Sales, Marketing, Data/Analytics, and other teams to reduce noise and friction points in the calling process
• Commercial Enablement Leadership: Manage the Commercial Enablement CSM, providing direction, coaching
• Responsible for building Customer Success Manager (CSM) proficiency in generating employee sales leads

What you need

• 5–9 yrs of experience
• Sales
• Cross-selling
• Lead generation
• Customer success
• Performance management
• Communication
• Any graduate

Good to have

• Voice process