Manager – CRM & Order Fulfilment

About the role

Responsibilities:Lead and mentor a team handling CRM and order fulfilment.Ensure timely receipt and execution of quotations and orders.Optimize delivery timelines and product quality assurance.Maintain internal systems for order and delivery tracking.Prepare and analyze sales and customer data reports.Align operations with market requirements in collaboration with the Sales team.Coordinate closely with Pricing and Procurement teams to optimize margins and efficiency.Address and resolve customer…

What you need

• 5–9 yrs of experience
• CRM
• Team management
• Procurement
• Any graduate

Good to have

• Excel
• Chemistry