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Manager, CRM Service Excellence

LSEG·Hyderabad

Pay not statedMid levelFull-time
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About the role

Applies business requirements and knowledge of software development lifecycles to design and produce complex software products or customer solutions aligned to the strategy of Group Technology

What you'll do

  • Leads projects priorities, deadlines, and outcomes
  • Provides mentorship and advice to other team members on leading availability and performance of critical services, building automation to prevent problem recurrence
  • Mentors and trains other team members on design techniques and coding standards, and cultivate innovation and collaboration
  • Partners with architects to decompose a solution for technology systems and products
  • Is regarded as the point of contact in their domain by showing significant depth of knowledge and expertise in technology and develops knowledge other domains to act on…

What you need

  • CRM
  • Incident response
  • ETL
  • B.Tech or B.E. or B.Sc or BCA

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