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Manager - Customer Experience

Credit Saison India·Mumbai

Pay not statedMid levelFull-time

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About the role

Handle communications end to end across different channels and communication platforms Create and update process SOPs by aligning with different stakeholders Handle communication with partner teams with respect to setting up processes and data sharing Handling social media servicing end to end across platforms

What you'll do

  • Handle communications end to end across different channels and communication platforms
  • Create and update process SOPs by aligning with different stakeholders
  • Handle communication with partner teams with respect to setting up processes and data sharing
  • Handling social media servicing end to end across platforms

What you need

  • SOP writing
  • User flows
  • Communication
  • Any graduate

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