Manager - Data Operations

About the role

ISS’ solutions include objective governance research and recommendations; RI data, analytics, and research; end-to end proxy voting and distribution solutions; turnkey securities class-action claims management; and reliable global governance data and modeling tools.

What you'll do

• Recruitment, coach, mentor, and develop a team of analysts to profile data for a given content pillar and market
• Undertake performance reviews to ensure that each team member works towards clearly defined team goals
• Plan manpower capacity and scheduling to ensure SLA and goals are met / exceeded
• Manage workflow queues to ensure timely delivery of data profiles in accordance with established production schedules
• Enforce quality assurance and controls to ensure accuracy levels meet / exceed targets

What you need

• 5–8 years in operations
• Capital markets
• Process improvement
• Claims processing
• Problem solving
• Data analysis
• B.Com