Manager - Dealership and Service Operations

About the role

You will be working with the After Sales team in Bengaluru. This team runs on a hustle mindset with an objective to increase Exponent Energy’s market share in the city of Bengaluru, and help more people adapt to 15-minute rapid charging technology achieved by our Flexible Energy Stack, which consists of the e^pack (battery pack) and e^pump (charging station).

What you'll do

• Dealer and Service Network Operations
• Lead retrofit and after-sales operations across COCO and FOFO/DODO centers
• Ensure standardization of processes, quality, and customer experience across locations
• Coordinate with dealer principals, franchise partners, and internal teams to drive operational performance
• Drive vehicle intake, qualification, retrofit, testing, and delivery processes

What you need

• 5–9 yrs of experience
• Negotiation
• Sales
• Communication
• SOP writing
• Root cause analysis
• B.Tech or B.E. or BBA