Manager - Digital - Marketing - Mumbai - Lower Parel - MM *

About the role

Responsible for all aspects of our omni channel marketing (Email/SMS/PN/IVR/etc) operations, Automation, Customer Retention and Activation. Your central goal is to execute omni channel performance/Services/collection-oriented campaigns while also showing quantifiable growth in performance metrics.

What you'll do

• Responsible for all aspects of our omni channel marketing (Email/SMS/PN/IVR/etc) operations, Automation, Customer Retention and Activation
• Plan & orchestrate Customer Journeys across business
• Create a framework for Omnichannel, realtime communication and nudges
• Prepare and present reports on marketing campaign’s overall performance
• Coordinate with content and media experts to improve marketing results to meet acquisition goals

What you need

• 2–4 yrs of experience
• Digital marketing
• Analytics
• Marketing automation
• Google Analytics
• BBA

Good to have

• CRM
• Salesforce