Manager - Digital Platforms and Consumer AI

About the role

To support the execution and day-to-day management of the Banners, GenAI and personalization across app and web platforms by coordinating requirements, integrations, and issue resolution, thereby ensuring smooth customer experience and operational efficiency.

What you'll do

• Support the execution of Banner – Build and Run across digital platforms
• Assist in gathering and documenting business requirements, user stories, and acceptance criteria for product enhancements
• Coordinate with technology teams to support development, testing, and rollout features
• Support UAT activities, defect tracking, and closure for app and web releases
• Monitor daily operational performance of banners including success rates, failures, build issues

What you need

• 2–4 yrs of experience
• LLMs
• Bug tracking
• MIS reporting
• Ticketing tools
• B.Tech or B.E. or BBA