CCE
Career Site·Kolkata
- Can I apply
- Needs Diploma · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Career Site's site: account needed, ~10–15 min
Early: posted 14 h ago on their own site
Read from the company's own careers page; you apply on their site.
How well do you fit this job?
Upload your resume to see each requirement checked against your profile, in under a minute.
Hard to read?
About the role
Act as a subject matter expert for electricity and gas customer operations and back-office processes.Provide end-to-end expertise across Meter-to-Cash and Customer-to-Cash processes.Handle areas including onboarding, move-in/move-out, metering, tariffs, billing, payments, collections, complaints, and exceptions.Analyse operational data, customer feedback, complaints, errors, rework, ageing, and manual touchpoints to identify improvement opportunities.Map end-to-end processes, system touchpoints,…
What you need
- 10–15 yrs of experience
- BBA or B.Tech or B.E. or B.Com
Good to have
- CRM
- Six Sigma
- SOP writing
Similar jobs
Senior Customer Service Executive
Muthoot Fincorp·Kolkata
- Can I apply
- Open to any education · 1–4 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Muthoot Fincorp's site: short form, ~5 min
Early: posted 14 h ago on their own site
Customer Care Executive Voice
Reliance Jio·Kolkata
- Can I apply
- Needs Class 12 · 2–5 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On Reliance Jio's site: account needed, ~10–15 min
Early: posted 18 h ago on their own site
Utilities Domain Expert Jobs Kolkata | Meter-to-Cash | 20 LPA
Gratitude·Kolkata
- Can I apply
- Needs B.Tech or B.E. or B.Com · 10–15 yrs
- Pay
- Up to ₹20 L a year
- Source
- From the company's careers page · yesterday
- How to apply
- On Gratitude's own site