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Manager Home Service Assurance

Reliance Jio·Mumbai

Pay not stated8–10 yrsFull-time
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About the role

Align with teams for on-time campaigns and script updates Improve success rate, cut non-value advisor calls Ensure SR closures via proactive care framework Track t-NPS, share reports, and drive improvements Coordinate for timely service credit processing

What you'll do

  • Improve success rate, cut non-value advisor calls
  • Ensure SR closures via proactive care framework
  • Track t-NPS, share reports, and drive improvements
  • Coordinate for timely service credit processing
  • Manage projects to boost service and usage

What you need

  • 8–10 yrs of experience
  • Compliance
  • Any graduate

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