Manager - IT, Security, and Cloud

About the role

To deliver solutions and experiences that facilitate access to learning and growth for everyone, irrespective of their languages, geographies, abilities, curricula, age groups, learning styles, and socio-economic status.

What you'll do

• Run IT helpdesk and support for all employees, ensuring fast turnaround on hardware, software, and access-related issues
• Build and maintain systems for remote monitoring, troubleshooting, and updates of devices deployed at scale in low-connectivity environments
• Coordinate with product and tech teams to ensure hardware compatibility with new iPrep software releases and rollouts
• Own information security practices across the organisation — access controls, data backup, endpoint security, and incident response
• Ensure the organisation's data handling practices align with DPDPA 2023 and other applicable data protection requirements

What you need

• 5–7 yrs of experience
• Vendor management
• AWS
• Linux
• GCP
• Azure
• Networking
• Class 12

Good to have

• Last-mile delivery
• iOS
• Fleet management
• Incident response
• SOP writing
• Android