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Manager Marketing Tech, CX and AI - Mumbai

Abbott·Mumbai

Pay not stated6–10 yrsFull-time

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About the role

The Marketing Technology, AI and CX Manager will lead the development and optimization of the marketing technology ecosystem to enable personalized, data-driven consumer experiences across paid, owned and earned channels. The role bridges Media, CX, CRM, analytics, AI and digital capabilities to drive growth and customer engagement.

What you'll do

  • MarTech Strategy & Platform Management
  • Develop and execute the MarTech roadmap aligned with media, CRM and CX objectives
  • Evaluate and implement emerging marketing technologies, AI solutions, and automation tools
  • Partner with IT, Data, and Product teams to ensure platform integration and scalability
  • AI Planning & Insights

What you need

  • 6–10 yrs of experience
  • SEO
  • Digital marketing
  • Analytics
  • Google Analytics
  • CRM
  • Data privacy
  • Any graduate

Good to have

  • Salesforce

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