Manager, O2C Delivery

About the role

Implement the operating model and maturity roadmap for the global Opportunity to Cash organization, taking the organization from start-up phase to a stable, scalable, and value-generating global capability. Serve as the leader of the Opportunity to Cash organization and strategic partner to Business Unit, Sales, Operations, and Finance leadership, ensuring priorities, service levels, and outcomes are aligned to enterprise objectives.

What you'll do

• Implement the operating model and maturity roadmap for the global Opportunity to Cash organization, taking the organization from start-up phase to a stable, scalable
• Serve as the leader of the Opportunity to Cash organization and strategic partner to Business Unit, Sales, Operations, and Finance leadership, ensuring priorities
• Define and govern the service portfolio across quotation, order management, sales data management, reporting, and future capabilities as the organization scales
• Lead transformation and optimization initiatives that improve commercial process efficiency, data quality, customer responsiveness
• Establish enterprise-level governance forums, escalation paths, cadence, decision rights, and performance routines for capabilities and stakeholder engagement

What you need

• 12–15 yrs of experience
• Accounts receivable
• Talent management
• B.Tech or B.E. or BBA