Manager Of Global Business Services Center of Expertise (COE)

About the role

The Manager Of, Global Business Services Center of Expertise (COE) – India directly leads and develops India-based COE associates in a matrixed operating model. This role provides day-to-day people leadership, coaching, and onboarding, performance support, and local team management. with global Functional Leaders and their managers across GBS.

What you'll do

• Directly manages India-based GBS COE associates, with accountability for coaching, onboarding, engagement, development planning, team building
• Partners with global Functional Leaders and managers align associate work priorities, deliverables, performance expectations
• Ensures high-quality delivery of COE services, including sourcing project support, spend, supplier analysis, pipeline visibility, market intelligence inputs
• Coordinates workload, prioritization, resource allocation, service levels, metrics
• Supports associate performance management by integrating feedback from self & functional managers into coaching, development plans, performance discussions

What you need

• 16–22 yrs of experience
• Vendor management
• Supply chain
• Procurement
• Talent management
• Performance management
• Six Sigma
• BBA