Manager of Technology- End User Services (Director)

About the role

End User Services, Enterprise Technology & Operations (ETO) Inclusive culture and career growth opportunities within a global IT organization. A collaborative, team-based environment working across the U.S., Canada, Europe, India and Australia. The opportunity to shape and scale End User Services capabilities in Hyderabad as part of a global operating model.

What you'll do

• End User Services is a global, service-oriented function focused on providing reliable, secure and modern workplace technology experiences across corporate, store
• Provide local leadership for the Hyderabad-based team while working as part of the global EUS leadership structure
• This is a hands-on leadership role requiring a strong blend of technical credibility, people leadership, service management discipline
• The Manager of Technology will be accountable for developing the Hyderabad EUS team, supporting global product roadmaps, improving day-to-day operations
• Leadership and team development

What you need

• 16–22 yrs of experience
• ServiceNow
• ITIL
• Agile
• Intune
• Office 365
• Talent management
• B.Tech or B.E. or B.Sc or BCA

Good to have

• Product strategy
• Power BI
• Power Automate
• PowerShell