Manager - Operations

About the role

This role is focused on driving gold loan from home (GLFH) sales across geographies. The Manager will lead customer acquisition efforts, build strategic partnerships, and coordinate with internal teams to ensure seamless service delivery. He will also be responsible for driving revenue growth by streamlining sales processes, managing operational efficiency, and aligning cross-functional teams.

What you'll do

• Sales Strategy & Execution
• Lead daily sales huddles, set targets, and monitor performance across FOS and Channel Heads
• Plan and execute local marketing activities, lead generation drives, and customer acquisition campaigns through field team
• Track daily MIS and sales funnel metrics to ensure achievement of monthly and quarterly goals
• Train and motivate branch channel and field team on product features and sales pitch strategies

What you need

• 5–9 yrs of experience
• Sales
• Reporting
• MIS reporting
• Coordination
• Excel
• CRM
• MBA or B.Com or BBA

Good to have

• PowerPoint
• Data visualisation