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Manager - Outbound & Vi Mini Stores

Vodafone Idea·Madurai

Pay not stated1–4 yrsFull-time

Read from the company's own careers page; you apply on their site.

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About the role

Responsible for customer service through higher TNPS/EQ, sales and revenue targets across all products (voice – postpaid/ prepaid, data etc.) Achievement of key targets (Revenue, RoI) for FOFO channel Execution of all strategies and plans for the FOFO channel Ownership of revenue targets for FOFO channel

What you'll do

  • Build up sales and service infrastructure through identifying quality channel partners, retain them by ensuring profitability
  • Responsible for customer service through higher TNPS/EQ, sales and revenue targets across all products (voice – postpaid/ prepaid, data etc.)

What you need

  • 1–4 yrs of experience
  • Customer service
  • Channel sales
  • Sales
  • Telecom
  • Problem solving
  • MBA or BBA

Good to have

  • Retail sales

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