Manager, Policy Implementation and Communication, Trust and Safety

About the role

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads.

What you'll do

• Lead a global team of Policy Implementation and Communications specialists, defining, aligning and tracking progress on team strategy and OKRs
• Architect and deliver scalable, next-generation Trust and Safety strategies for Ads and Shopping policy implementation and communications across multiple business areas
• Lead strategic cross-functional initiatives by advancing key relationships with senior stakeholders across Product, Engineering, Go-to-Market, Customer Support, Legal
• If you have a disability or special need that requires accommodation, please let us know by completing our Accommodations for Applicants form

What you need

• 13–23 yrs of experience
• Data analysis
• Team management
• Customer service
• Go-to-market
• Google Ads
• Problem solving
• PhD

Good to have

• IPR