Manager, Process Excellence (India)

About the role

The Manager – Process Excellence and Transformation is responsible for leading strategic and operational initiatives including technology enabled solutions that improve operations across GCC locations.

What you'll do

• Build and lead a high-performing AI, Automation, and Transformation team by fostering a culture of innovation, accountability, collaboration, and continuous improvement
• Provide guidance and support to Process Excellence team members on project execution, process analysis, documentation, and continuous improvement methodologies
• Build organizational capability by driving training, knowledge-sharing, and adoption of process, quality, and transformation best practices
• Promote a data-driven mindset and encourage teams to identify opportunities for operational improvement and business transformation
• Establish and reinforce standards for process documentation, quality management, and knowledge management to ensure consistency and compliance across the organization

What you need

• 8–14 yrs of experience
• Stakeholder management
• SQL
• Process improvement
• Six Sigma
• Power Automate
• Power Apps
• Any graduate

Good to have

• Office 365
• Power BI
• RPA
• ETL