- Can I apply
- Needs M.Sc or B.Tech or B.E. · 3–6 yrs
- Pay
- Pay not stated
- Source
- From the company's careers page · today
- How to apply
- On HPE's site: account needed, ~10–15 min
Early: posted 1 h ago on their own site
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About the role
As the Manager of Professional Services, you will be responsible for leading service delivery and implementation across JumpCloud’s new and existing customers. This role requires a leader with 10-14 years of experience who can bridge the gap between high-level architectural strategy and hands-on custom technical delivery.
What you'll do
- Take responsibility in the growth of services business in the region. Strategize offerings and plans to drive better service delivery adoption
- Collaborate with cross functional global teams including Customer Success, Engineering, Revenue Operations
- Drive product adoption and contribute to customer retention and growth
- Drive, track and implement professional services metrics to be able to evaluate team performance
- Process Improvement: Identify trends and review data to make informed decisions regarding tooling and process improvements
What you need
- 10–14 yrs of experience
- Python
- Shell scripting
- AWS
- Agile
- Active Directory
- IAM
- Any graduate
Good to have
- Office 365
- PowerShell
- Azure
- Linux
- Customer success
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