Manager - Quality Assurance

About the role

We are seeking a talented individual to join our Quality Assurance team, part of our risk, reinsurance and capital business at Marsh. This role will be based in Pune – Business Bay. This is a hybrid role that has a requirement of working at least three days a week in the office. We are looking for experienced leader to join a new Global Quality team based in Pune, India.

What you'll do

• Responsible for reviewing client file and documentation across different countries and business areas.Initially
• Responsible for managing day to day Stakeholder relationship for a better 2-way flow of information, new knowledge on industry/markets/processes
• Review and report outcomes through Qualtrics Survey dashboard , consistently, and in line with Global QA Framework
• Maintain high levels of accuracy, discipline, and confidentiality when handling client-related information
• Participate in training and ongoing calibration sessions to ensure consistency of approach

What you need

• SOP writing
• Any graduate