Manager, Reporting & Insights

About the role

In short, we’re transforming the meetings and events industry through innovative technology that powers human connection. Cvent's strength lies in its people, fostering a culture where everyone is encouraged to think like entrepreneurs, taking risks and making decisions confidently. We’re looking for candidates who are eager to evolve alongside technology.

What you'll do

• Define the frameworks, KPIs, and measurement approaches that connect customer marketing activity to business outcomes, helping leaders understand what is working
• Partner closely with Customer Success, Product Marketing, Revenue teams, and senior leadership to build a more complete view of lifecycle performance
• Define and evolve the measurement frameworks, KPIs, and analytical methodologies that connect marketing activity to customer business outcomes
• Build a clear point of view on how marketing influences renewals and penetration, and use that perspective to guide investment, optimization
• Analyze customer behavior, journey progression, campaign engagement, and program performance to uncover actionable insights and opportunities for improvement

What you need

• 10–18 yrs of experience
• Reporting
• Product marketing
• Analytics
• Marketing automation
• Customer success
• Data modelling
• BBA

Good to have

• Dashboarding
• Data visualisation
• Snowflake
• Salesforce